miEventto now includes a multi-agent WhatsApp CRM with a built-in lead-qualifying bot. Your whole team serves clients from a single WhatsApp Business number, conversations are automatically distributed among your sales reps, and an AI bot filters and qualifies every lead before a human spends a single minute on it.
The problem: WhatsApp is your sales channel, but it wasn't built for teams
If you run events, you already know: most of your clients message you on WhatsApp. The catch is that the WhatsApp Business app is designed for one person on one phone. In practice that creates chaos:
- Leads land on someone's personal phone and vanish when that person is out.
- Two reps answer the same message — or worse, nobody does.
- No history: when a client comes back months later, nobody remembers what was quoted.
- 70% of messages are tire-kickers asking for a price and disappearing; the valuable 30% drown among them.
The solution: a multi-agent WhatsApp CRM
With miEventto's WhatsApp CRM you connect your WhatsApp Business number once, and your whole team works on that same number, each from their own session, on desktop or mobile.
One number, your entire team
Every incoming conversation is automatically assigned through round-robin distribution: chats are spread fairly among available agents. No more “whoever grabs it first”. Every lead has a clear owner and a follow-up responsible.
Lead-qualifying bot, 24/7
Before any conversation reaches a human, miEventto's qualification bot handles it:
- Greets and replies instantly, at any hour — leads arriving at 11pm on a Saturday no longer go cold.
- Asks the key questions: event type, date, guest count, venue and budget.
- Scores the lead: if the prospect has a date, a realistic budget and an event that fits your services, it's flagged as hot.
- Hands off to a human only when it's worth it: your team receives the conversation with a summary and captured data, ready to quote.
Browsers get an immediate, polite response; your reps only invest time in real prospects.
Every conversation becomes a record
Once the bot finishes qualifying, the lead already exists in the CRM with name, phone and event details. From there:
- It enters the quote pipeline, assigned to the right rep.
- The full message history stays attached to the client's record, HubSpot-style.
- You can send the PDF quote straight through WhatsApp without leaving the platform.
- You get an email notification for every new lead, so nothing slips through.
Official Meta templates and campaigns
The module runs on the official WhatsApp Business API (Meta) — no fragile web-session hacks that can get your number banned. It includes:
- Meta-approved templates in English and Spanish for first contact, follow-ups and reminders.
- Automatic handling of Meta's 24-hour window: the system knows when it can write freely and when it must use a template.
- Test sends to your own number before launching a campaign.
What your operation gains, in numbers
- First response time: from hours to seconds, even after hours.
- Automatic filtering: your reps stop spending 70% of their time on leads that never buy.
- Zero lost leads: every message is logged and assigned, even on a Sunday.
- Real follow-up: the pipeline shows each prospect's stage and owner.
Who it's for
Event agencies, wedding planners, production companies, catering businesses, venues and any organizer who gets prospects on WhatsApp and needs a team — not a single person — to handle them in an orderly way.
FAQ
Do I need to change my WhatsApp number?
Not necessarily. You can migrate your current WhatsApp Business number to Meta's official API and keep it.
Does the bot replace my sales reps?
No. The bot filters and captures data; closing the sale is still your team's job — now only with qualified leads.
Can several agents reply at the same time?
Yes. It's multi-agent: each conversation has an assignee, but any authorized member can view and help with team chats.
Does it work with regular WhatsApp or do I need the API?
It works with Meta's official WhatsApp Business API, which is the approved path for multi-agent support and automation. We guide you through the connection.
Start today
The WhatsApp CRM with the qualifying bot is included in miEventto. Try it free for 30 days, connect your number and let the bot filter while your team closes.